Remember login. Login or create new account. Add to Favourites. Make sure the modem is set up correctly. Modem Digital Loopback FRU Applicable test System board 1. If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again. Fan 1. Turn on the computer and check the air turbulence at the louver near the power switch.
View all the pages. Add page 51 to Favourites. Enable zoom. Add page 52 to Favourites. This indicator is on when the Bluetooth is on and not in suspend mode. This indicator is on when the Wireless is on and not in suspend mode. Add page 53 to Favourites. When this indicator is on, do not put the computer into standby mode or turn off the computer. Note:Do not move the system while the green drive-in-use light is on.
Sudden physical shock could cause drive errors. To enable or disable Caps Lock mode, press the Caps Lock key. This indicator stays lit whenever the computer is on and is not in standby mode.
The ac adapter has charged the battery completely. Blinking green: The battery is being charged, but still has enough power to operate. At regular intervals, the indicator light turns off briefly. Orange:The battery is being charged, but the battery power is still low.
Blinking orange: The battery needs to be charged. When the indicator starts blinking orange, the computer beeps three times. Blinking green: The computer is entering standby mode or hibernation mode, or is resuming normal operation.
Blinking green: An Ultrabay Plus device is in the process of being detached. Page 21 v Turn off your computer if you are replacing a device in a device bay, or else verify that the device is warm-or hot-swappable. Page Chapter 2. Solving Computer Problems Hard disk drive problems. Page Diagnosing Problems Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician.
Page Troubleshooting This message is displayed if you remove the Security Chip and reinstall it, The System has been or install a new one. If tampered with. Page 26 Hard disk error The hard disk is not working. Make sure that the hard disk drive is attached firmly.
Page 27 Your computer was previously unable to complete the boot process. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F Press F10 and then Enter to restart the system. Page 29 If the screen still remains blank, make sure that: v The battery is installed correctly. Turn on the power switch again for confirmation.
If these items are properly set, and the screen remains blank, have the computer serviced. If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM authorized servicer or an IBM marketing representative to have the hard disk drive replaced. Page Ultranav Problems Solving computer problems If an external numeric keypad or a mouse is connected: 1.
Turn off the computer. Remove the external numeric keypad or the mouse. Turn on the computer and try using the keyboard again.
If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, or mouse, making sure that you have seated the connectors properly. If your hard disk drive does not contain device drivers, refer to the ThinkPad Web site. Page 33 Solution: Make sure that: v The battery is charged. If these items are correct, have the computer serviced. Problem: The computer immediately turns off.
Solution: The battery power is getting low. Connect the ac adapter to the computer, or replace the battery with a fully charged one. Page 35 Note: Some models support Windows v If the hibernation mode is not enabled.
To enable it, do as follows: For Windows 1. Start the ThinkPad Configuration Program. Click Power Management. Click the Hibernation tab. Click the Enable hibernation button. Solution: v If the standby status indicator is on in green , press Fn to resume from the standby mode. Page 37 7. Click Advanced. Click the Adapter tab. Click the Monitor tab. Make sure the Monitor type is correct. Page Battery Problems Solving computer problems v If you are using bit color mode, change the color depth to bit mode.
Battery problems Problem: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. If there is such a mark, the hard disk drive is disabled. Page 40 Solving computer problems A window such as this will appear: 3. Page 41 Information gathers essential information about your PC that you can provide to call center technicians, if necessary.
Chapter 2. Solving computer problems Also make sure that the device from which the computer starts is enabled by checking that there is no!
Page 43 Solving computer problems To avoid or reduce this problem, you can choose the following mode of operation, as follows: v Maximum Performance: Keeps the processor speed high at all times. To choose a mode, do the following: 1. If you have deleted the service partition of the hard disk drive, or replaced the hard disk drive itself, the Access IBM does not appears.
Page 45 Note: If you need to restore the settings to their original state as of the time of purchase, press the F9 key to load the default settings. You can also select an option in the Restart submenu to load the default settings or discard the changes.
Page Recovering Pre-Installed Software 2. If possible, save all your files to media other than your hard disk. Turn off your computer. Turn on your computer. At the prompt, press the Access IBM button. Page Upgrading The Hard Disk Drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. Note: Replace the hard disk drive only if you upgrade it or have it repaired.
Page 1. Contents About this manual Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is divided into sections as follows: vThe common sections provide general information, guidelines, and safety information required in servicing computers. ImportantThis manual is intended for trained service Strategy for replacing a hard-disk driveAlways try to run a low-level format before replacing a hard-disk drive.
Attention:The drive startup sequence in the computer you are servicing may have been changed.
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